Refund policy

Refund Policy

We want you to feel confident when shopping with us. If you're not fully satisfied with your purchase, you may request a refund within 30 days of receiving your order.

To request a refund, simply email us at OraviaSupport@protonmail.com and our team will be happy to assist you.

Conditions:

• Items must be in original condition (unused and with tags if applicable)

• Refunds are issued to the original payment method

• Return shipping costs may apply

• Items marked as final sale are not eligible for refunds

• Buyer Error (including “I didn’t read the listing”)
  We describe every product clearly and show exactly what is included ("what is included" section). Because our product pages clearly state the item contents, we do not provide refunds for buyer error. Please review the product description and photos carefully before placing your order.

We’re committed to making sure you’re happy with your experience — reach out and we’ll do our best to help.